At AISYAH PRELOVED SDN. BHD 202601006792 (1668890-A), data handling follows a set procedure. This page states what we collect, what it is used for, where it goes and how it is protected.
1. What we collect
Four categories:
Personal information: name, email address, phone number, shipping address and billing address.
Payment information: card details and other payment method data, processed securely by third-party payment gateways.
Order information: products purchased, order history and customer preferences.
Website usage data: IP address, browser type, device information, pages visited and cookies.
2. What we use it for
Five uses, and nothing is collected without one:
Fulfilment: processing and completing orders effectively.
Communication: contacting the customer about a purchase, a support enquiry or a promotional update.
Optimisation: improving the website, our services and the overall customer experience.
Security: preventing fraud and keeping the site and its users secure.
Compliance: meeting our legal and regulatory obligations.
3. Where it goes
We do not sell or rent personal information. It moves in three directions only:
Trusted third parties: the hosting, payment processing and shipping partners who help us run the website.
Legal authorities: law enforcement or regulators, where the law requires it.
Under contract: each of those partners is contractually obligated to protect the data to our standards.
4. How it is protected
Two lines cover our security posture:
Measures: SSL encryption, secure servers and regular monitoring.
Limit: we use every commercially acceptable means, and no method of transmission over the internet is 100% secure.
5. How cookies are handled
Cookies run by default and can be turned off:
Function: cookies and similar technologies enhance the user experience, track site performance and deliver personalised content.
Control: browser settings can control or disable them, though site functionality may be affected.
6. What the customer can request
Three standing rights:
Access & correction: of the personal information we hold.
Deletion: of that data, subject to legal or administrative requirements.
Opt-out: from marketing emails, at any time.